Account Representative

Application ends: December 31, 2022
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Job Description

We are looking for an Account Representative to manage assigned client accounts. You will address customer concerns and contact prospects to expand your account portfolio. We expect you to be an energetic, goal-driven person with excellent communication skills. This role may often be challenging so you should be able to remain calm and polite in tough situations. If you have some experience in sales or customer service, we’d like to meet you. Your goal will be to foster long-term relationships with clients and help grow our business

Key Responsibilities

  • Be the main point of contact of assigned customers
  • Negotiate contracts and handle the paperwork (e.g. invoices, orders)
  • Follow up regularly after closing a sale to ensure client satisfaction
  • Respond promptly to customer queries and complaints to find solutions and defuse tension
  • Pass on issues to account managers when needed
  • Present new or additional products and services to existing customers
  • Approach prospective clients through cold-calling, email, etc. to meet sales targets
  • Send reports on sales activity, accounts status, and possible issues

Qualifications And Skills

  • Associate / Bachelor Degree in related field
  • Pass Background Check
  • 1-2 years of experience in a related field
  • Proven work experience in a related field or similar role
  • Proven experience as on resume for this position
  • Fast computer typing skills (Google Suite, in particular)
  • Excellent organizational skills
  • Strong communications skills

Pay & Benefits

Employee discount programs provide a meaningful benefit to employees and the company. The purpose of an employee discount program is to build goodwill between employers and employees by helping them save money. That requires relevant offers, responsible marketing to drive usage, and solid customer service.

  • $25 Per Referral
  • Amazon Business Prime-Member
  • When offered Full-Time, Up to $20k Tuition Assistance through California Coast University
  • Performance Bonus
  • Employee Recognition & Appreciation Resources
  • Care and Recognition Gifts
  • Office Perks: Own iMac, Desk, Extension, Building Key

Equal Opportunity Employer/Disability and Vet

Due to the high volume of applicants, we are not currently accepting phone calls about employment opportunities. In addition, we cannot pay for relocation expenses or act as an immigration sponsor at this time, nor is this position eligible for telecommuting. ExploreMyPC is an equal opportunity employer and works in compliance with both federal and state laws. Qualified candidates will be considered for employment regardless of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. All interested candidates MUST complete the ExploreMyPC online application in its entirety. The candidate profile must include all employment history with accurate and complete information prior to submission. Resumes alone will not be accepted as the application, but they may be submitted as supplemental documentation.